Category: Communication

Artifact (experience): Challenges from reliance on technical tools instead of leveraging people

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Sep 19, 2024

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Amber Acacio

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Categories: Communication, Systems, Tech Reliance, Tech vs Customer Service, Time wasted

Tagged: Declining customer service, Disadvantaged, Harder than it needs to be, Misleading, Self reliance, Technical literacy
Artifact (Book): Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh

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Sep 15, 2024

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Amber Acacio

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Categories: Communication, Culture, Decision Making, Empowerment, Leadership, Values

Tagged: Breaking the Rules, Building Relationships, Collaboration, Creating new paradigms, Customer Service, Fun, Happiness, Trust, Vision, WOW experience
ChatGPT is Bullshit (article) Artifact

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Jun 22, 2024

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Willow

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Categories: Artifact, Artificial Intelligence, Communication, Enhancing Human Cognition, Human Cognition, Technological Impact, Truth or Fiction

Tagged: Academic Article, ChatGPT, Cognitive fatigue, LLMs, Trust, Written